URGENT MESSAGE ABOUT SINGLE TOUCH PAYROLL & SUPERSTREAM

Superchoice is the clearinghouse and gateway service provider for the Single Touch Payroll (STP) and SuperStream function within Practical Systems Cashbook®. 

Superchoice have announced that they will be conducting maintenance of their  STP and SuperStream portal. It will be temporarily inoperable for submitting pay events. 

The dates and times during which you will not be able to access the STP portal  via Cashbook® are below:

Date
Time
Status
Tuesday, 9th April 2024
7.00 PM - 10:00 PM (AEDT)
INOPERABLE
Please do not attempt to submit data using the STP & SuperStream portal during these times. 
 
We apologise for any inconvenience caused. If you have any questions regarding the above, please contact us on 1800 624 688 or via email at [email protected]  

New Office Hours

From Monday 2nd December, our office hours are:

8:30 am – 5:00 pm AEDT Monday to Friday