Undergraduate Program

Practical Systems Customer Support

The Practical Systems support experience is unique.

At the heart of our customer support is our team of university students who are:

  • Studying an agricultural related degree.
  • Have a commitment to rural and regional Australia.

Our training program is designed to complement their undergraduate studies and assist them with their transition to a graduate program.

We have successfully placed 60+ graduates with organisations who are committed to a rural and regional Australia including:

  • National Australia Bank
  • Commonwealth Bank
  • Cotton Grower Services
  • Sheep Genetics Australia
  • Macquarie Bank

Meet our current team.


Sarah Day

Customer Support

Sarah Day grew up on a cattle and sheep property out of Bordertown in South Australia.

After completing high school Sarah travelled and worked on a summer camp in America and in an Oat Milling business in the side of export and logistics, furthering her interest in agricultural commodities and the industry.

Sarah moved to Armidale in 2015 to study a Bachelor of Agriculture/Bachelor of Business and joined the team at Practical Systems in February, 2016.


Brad Doak

Customer Support

Brad grew up on a sheep and cattle property near Bundarra NSW. In 2016 Brad started his Bachelor of Agriculture degree at the University of New England. From a young age Brad’s passion for beef cattle has influenced him to be actively involved in the beef industry attending and competing in various breed societies youth events and shows whilst remaining actively involved in the family farm. In 2016 Brad was awarded the Rural Bank Scholarship to continue his studies in Agriculture; and in the same year started his own Angus Stud. After completing his first year of University, Brad joined the Practical Systems team in February of 2017.


Jess Fearnley

Customer Support

Jess is currently studying Rural Science with plans to complete her Masters of Science majoring in Agriculture, with the dream of one day being a researcher and developer for the Agricultural Industry.
Growing up in Bathurst, Jess has always had a passion for agriculture. She grew up always surrounded by horses on a small Angus and Simmental beef cattle farm.
Jess joined the team at Practical Systems in April 2017.


Emma Longworth

Customer Support

Emma grew up in Sydney attending the local agricultural high school. To pursue her passion in agriculture she moved to Armidale to study a Bachelor of Rural Science. Prior to University Emma volunteered for the local veterinary hospital as well as providing assistance on the school farm. This led to her participation in the Sydney Royal Agricultural Show for numerous years. After successfully completing her first year of university, Emma joined the team at Practical Systems in late 2016.


Effie Fergusson

Customer Support

Effie grew up on a mixed cropping and shorthorn cattle property east of Dunedoo and moved to Armidale at the beginning of 2016 to study a Bachelor of Agriculture/Bachelor of business. Effie joined the team at Practical Systems towards the end of 2016. Prior to this she worked as a Teacher’s aide in Mudgee and in the future aspires to work within the Agribusiness industry as she has an interest in marketing and export of both grain and beef. 


Sarah Loveridge

Customer Support

Sarah lives on a sheep and cattle property near Gunbar, in south-western New South Wales. Growing up on the land and studying agriculture at school, has instilled in her a strong passion for agriculture. She one day hopes to make an impact in rural communities by ensuring younger generations acquire the relevant skills and are enthusiastic about working on the land. Sarah began working for Practical Systems in June 2017 and is currently studying a Bachelor of Agricultural and Resource Economics at the University of New England.


Darcia McRae

Customer Support

Darcia spent most of her childhood years in Brisbane but has been around farming her whole life.

During school holidays she enjoyed visiting her grandparent’s properties in the Northern Rivers and then in the New England regions of NSW; and it was through these experiences Darcia developed a love for agriculture.

Darcia moved to Armidale in August 2016 to undertake a Bachelor of Agriculture / Bachelor of Laws at the University of New England.

She joined the team at Practical Systems in July 2017.


Claudia Mitchell

Customer Support

Joining the Practical Systems team in August 2017, Claudia grew up on a sheep and cropping property in Delegate NSW before moving to the Northern Territory in 2014 where she worked as a Jillaroo at Brunette Downs cattle station for two years.

Claudia is currently studying Business (majoring in Human Resources Management) at the University of New England.