Undergraduate Program

Practical Systems Customer Support

The Practical Systems support experience is unique.

At the heart of our customer support is our team of university students who are:

  • Studying an agricultural related degree.
  • Have a commitment to rural and regional Australia.

Our training program is designed to complement their undergraduate studies and assist them with their transition to a graduate program.

We have successfully placed 33 graduates with organisations who are committed to a rural and regional Australia including:

  • National Australia Bank
  • Commonwealth Bank
  • Cotton Grower Services
  • Sheep Genetics Australia
  • Macquarie Bank

Meet our current team.


Maggie Falla

Customer Support - Manager

Maggie grew up in Gloucester on a beef cattle property and moved to Armidale in 2014 to study Agriculture at UNE. Previous to this Maggie studied and worked among restaurants and wineries in Newcastle/Hunter Valley.

Maggie is now undertaking her Masters in Economics and Regional Development. She has a passion for all things agricultural, rural issues, women in agriculture, and has sights set on a career in rural management and finance on completion of her masters.

In her spare time she loves to return home to the family farm and help out, grow her own jewerly making business and bake.


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Alec Rainnie

Customer Support

Alec started at Practical Systems in June, 2016. He is a student studying a Bachelor of Agrifood Systems at UNE.

 After leaving school in 2012, Alec worked on large scale cattle stations in the Northern Territory until February 2015.

 Since being at UNE Alec has worked on a number of mixed farming properties throughout NSW and Southern QLD, including beef, sheep and cropping properties. Over the 2015/16 summer break Alec had the opportunity to further his understanding of beef production and management by being able to get valuable work experience at Grassdale Feedlot in Southeast QLD. 

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Emily Rabone

Customer Support

Emily grew up on a goat and cropping property in Queensland, before moving to Southern Queensland for school.

In 2016 Emily commenced a Bachelor of Business and Bachelor of Agriculture degree at the University of New England.

Emily is actively involved in the Hereford Youth Industry, and is the current Queensland Herefords Youth Ambassador and the Secretary of the Herefords Northern NSW Youth Group. In 2015 Emily received the Herefords Australia CM Hocking Scholarship to further her studies in agriculture; and in 2016 she registered the first of her own prefixed stud Herefords.


Sarah Day

Customer Support

Sarah Day grew up on a cattle and sheep property out of Bordertown in South Australia. After completing high school Sarah travelled and worked on a summer camp in America and in an Oat Milling business in the side of export and logistics, furthering her interest in agricultural commodities and the industry. Sarah moved to Armidale in 2015 to study a Bachelor of Agriculture/Bachelor of Business and joined the team at Practical Systems in February, 2016.

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Ian MacLennan

Customer Support

Iain grew up on a mixed farming operation in central west NSW. With a passion for cropping and animal production Iain commenced his bachelor of Agribuisness majoring in Rural Science at UNE in 2015. Iain continues to work in the industry during holiday periods to broaden his experiences in all areas of agriculture, and fuelling his passion for rural Australia.

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Hannah Webster

Customer Support

Hannah grew up on a mixed cropping and cattle property North West of Goondiwindi in Queensland.  Hannah spent a gap year working on a McDonald Holding (MDH) cattle station in North Queensland expanding her knowledge of large scale beef production. With a passion for primary production and the agricultural industry, Hannah moved to Armidale in 2015 to study a Bachelor of Business majoring in Agribusiness.


Effie Fergusson

Customer Support

Effie grew up on a mixed cropping and shorthorn cattle property east of Dunedoo and moved to Armidale at the beginning of 2016 to study a Bachelor of Agriculture/Bachelor of business. Effie joined the team at Practical Systems towards the end of 2016. Prior to this she worked as a Teacher’s aide in Mudgee and in the future aspires to work within the Agribusiness industry as she has an interest in marketing and export of both grain and beef. 


Emma Longworth

Customer Support

Emma grew up in Sydney attending the local agricultural high school. To pursue her passion in agriculture she moved to Armidale to study a Bachelor of Rural Science. Prior to University Emma volunteered for the local veterinary hospital as well as providing assistance on the school farm. This led to her participation in the Sydney Royal Agricultural Show for numerous years. After successfully completing her first year of university, Emma joined the team at Practical Systems in late 2016.