To look up your Client ID open your program and go to File > Registration.
Practical Systems programs can be Annual Subscription.
For an annual or monthly fee you receive:
The program you’ve subscribed to
Assistance from the Support team
PS Knowledge Base
If you choose to cancel your subscription you no longer have access to any of the above.
12 months of Practical Cover is included in the purchase price of your software program. After this period you will receive an invoice for another 12 months of cover. This fee entitles you to all of the benefits listed above.
If you require assistance and you have allowed your Practical Cover to lapse, you have two options:
1) Pay for technical assistance from our help desk as required. Each support enquiry is $165 per hour.
2) Reinstate your Practical Cover. Cost is backdated and calculated based on when your cover expired.
It is far more economical and manageable to keep your Practical Cover up-to-date.
Upgrades, the Data Warehouse and the PS Knowledge Base are only available to clients whose Practical Cover is current.